Key responsibilities
- Conduct outbound prospecting through approved communication channels.
- Identify and qualify potential customers.
- Communicate professionally with prospective customers.
- Ask relevant questions to understand customer needs.
- Present suitable service solutions clearly and accurately.
- Respond to common questions and objections.
- Maintain consistent follow-up with qualified prospects.
- Record sales activity and prospect information accurately.
- Manage time and assigned leads effectively.
- Work toward agreed individual and team sales goals.
- Maintain confidentiality and professional conduct.
Required experience
Previous sales experience is mandatory. Relevant experience may include:
- Telesales.
- Outbound sales.
- Inbound sales.
- Business development.
- Appointment setting.
- Lead generation.
- Customer acquisition.
- Account development.
Required skills
- Strong verbal and written communication.
- Professional telephone etiquette.
- Active listening and persuasive communication.
- Objection handling and lead qualification.
- Relationship building.
- Organization and time management.
- Accurate recordkeeping.
- Basic computer literacy.
- Confidence using email and online work tools.
- Ability to work independently.
- Reliability and consistency.
- Ability to accept coaching and apply feedback.
